Frequently Asked Questions
At Qi Wizz Wellness Affairs, we value your time and strive to provide the best experience possible. To ensure smooth operations and accommodate all our clients, we have established the following policies:
Frequently Asked Questions
At Qi Wizz Wellness Affairs, we value your time and strive to provide the best experience possible. To ensure smooth operations and accommodate all our clients, we have established the following policies:
Cancellation Notice
- Cancellations must be made at least 24 hours in advance to avoid any charges.
- Cancellations made less than 24 hours before the appointment will incur a fee equal to 50% of the scheduled service cost.
No-Show Policy
If a client fails to show up for their scheduled appointment without prior notice, the full service fee will be charged.
Rescheduling
Clients wishing to reschedule an appointment should provide at least 24 hours' notice. We will do our best to accommodate your preferred time.
Group Bookings
For group bookings of three or more, a 72-hour notice is required for cancellations or rescheduling. Failure to provide this notice will result in a charge of 50% of the total group service cost.
Special Circumstances
We understand that emergencies can arise. If you need to cancel due to unforeseen circumstances, please contact us directly, and we will do our best to assist you.
Payment Policy
All charges will be processed to the credit card used to secure the appointment.
All sales are final.